Jun 2, 2020 | Hotels, Hospitality
How Can Voice Assistants Help Hotels Battle COVID-19 0 Comments Written by Brendan McMahon June 2, 2020 COVID-19 has had a devastating effect on all business but especially the travel industry with hotel room rate occupancy diving as low as the high...
May 20, 2020 | Voice Technology
Why Companies Must Focus on Voice of the Customer 0 Comments Written by Brendan McMahon May 20, 2020 A recent report on Customer Experience shows that over 77% of enterprises believe customer operations, including Voice of the Customer (VoC), will be...
Sep 29, 2019 | Food and Beverage, Retail
Big Mac Owner Moves into Voice 0 Comments Written by Brendan McMahon September 29, 2019 Watch out for Voice arriving in fast food burger joints in a neighbourhood near you sometime soon. McDonald’s have announced an agreement to acquire Apprente, a...
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